FREQUENTLY ASKED QUESTIONS

Our handmade wooden furniture is primarily crafted from premium solid Sheesham wood. Known for its durability and rich natural grain, Sheesham ensures that every piece from Casa Furnishing is built to last.

We finish our Sheesham wood pieces in beautiful, high-quality stains designed to protect the wood and highlight its natural beauty. Our signature finishes include a sleek matte mahogany and a warm honey stain.

For our upholstered pieces, such as chairs and sofas, we use high-quality Molfino beige fabric. This material is chosen for its durability, comfort, and timeless neutral tone that blends seamlessly with our wood stains.

We focus on clean, elegant, and timeless designs. Rather than heavy traditional carving, our pieces feature sleek silhouettes. For example, our seating designs feature completely plain handrests without any grooves or carvings, allowing the natural aesthetic of the wood to be the focal point.

All of our furniture is proudly handmade in India. Our dedicated manufacturing unit is located in the Churu district of Rajasthan, where skilled artisans craft each piece. Our head office operations and e-commerce management are based in Bhadohi, Uttar Pradesh.

Because our furniture is carefully handmade, production and processing times can vary. Standard orders typically take between 4 to 5 weeks to be manufactured, quality-checked, and dispatched from our Rajasthan facility. Production Time may vary from product to product, look for the production time on the product’s page to get the exact information.

Once your furniture leaves our manufacturing unit, you will receive an email confirmation containing your tracking details and the courier partner’s information. You can use this to monitor your delivery status in real-time.

Yes, we ship our handmade furniture securely across the country. We use specialized freight partners to ensure your solid wood pieces arrive safely at your doorstep.

To keep your solid wood furniture looking its best, dust it regularly with a soft, dry, lint-free cloth. Wipe up spills immediately to prevent staining. Avoid using harsh chemical cleaners, silicone-based polishes, or abrasive materials, as these can damage the mahogany or honey stains.

For routine maintenance, gently vacuum the upholstered areas to remove dust. If spills occur, blot the area immediately with a clean, dry cloth—do not rub. For tougher stains, we recommend using a mild fabric cleaner or seeking professional upholstery cleaning services.

Yes. Prolonged exposure to direct sunlight can cause wood fading and fabric discoloration. We recommend placing your furniture away from direct sunlight, heating vents, and radiators. Always use coasters or mats under hot dishes and beverages.

We take immense pride in the craftsmanship of our furniture. However, if you receive a damaged or defective item, please notify us within 48 hours of delivery. Because our items are handmade, slight variations in wood grain are natural and are not considered defects.

Please inspect your furniture at the time of delivery. If you notice any transit damage, take clear photographs of the packaging and the damaged item, and note the damage on the delivery receipt. Contact our support team immediately so we can arrange a repair or replacement.

Absolutely. In addition to our direct-to-consumer e-commerce retail, we manufacture and export handmade wooden furniture for wholesale and B2B clients. Whether you are outfitting a commercial space or seeking inventory for retail, we can accommodate large-scale manufacturing from our Churu facility.

Yes, we are experienced exporters. We ship our custom furniture globally and handle the necessary logistics to ensure your bulk orders reach your international destination safely and efficiently.